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September 1, 2020 at 4:07 pm

The Sparks Police Department Partnership with Ring–Neighbors Public Safety Service

The Sparks Police Department has partnered with Ring- Neighbors Public Safety Service (NPSS). The NPSS is similar to the Ring Neighbors app, but with a few differences. Here are a few things you should know:

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  • Your information is still private. If a video is posted, the Sparks Police Department will still see the general area in which it is posted from (similar to what other users of the app can view), but not the specific address.
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  • If you have video footage on your Ring camera, the Sparks Police Department will not be able to see the footage unless it is posted publicly.
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  • The Sparks Police Department will not be able to see a live view of your Ring camera(s).
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  • The Sparks Police Department will be able to view any of the public posts within the city limits of Sparks.
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  • If a crime happens in the area of your residence, Sparks Police Department Detectives may periodically request the assistance of you and your neighbors in obtaining video of a possible crime or suspect,  If that happens, you will receive a “Video Request” email from Ring that will contain a message from the Sparks Police Department. Your response is not mandatory, but your help will always be greatly appreciated.
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  • The Sparks Police will also be able to post comments on some of the videos and make a public post.
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For more information please visit: https://support.ring.com/hc/en-us/articles/360031595491-How-Public-Safety-Agencies-Use-Neighbors

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If you have any questions about NPSS, please contact the Sparks Police Support Services at (775)353-2299.

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Notice regarding COVID-19

Effective June 15th, 2020: Sparks Police will begin to open in-person Non-Essential Services. An Appointment is Required for All in-person services in our ID Unit, to be consistent with the Nevada United: Roadmap to Recovery plan. The health and safety of our community and our staff members are of the utmost importance. We ask for your patience during this difficult time as there may be longer than usual waiting times. For more information please contact the Records Department at (775) 353-2279.

Get more information about how to use Essential Services with Sparks Police